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Austraffic COVID-19 Response

Austraffic COVID-19 Response AS AT 19 November 2020

We are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place to help protect the safety of our workers, clients and the communities we live and work within. We have well defined business management and business continuity processes and are introducing increased measures which includes: arrangements for remote access of employees carrying out critical business activities, strict isolation and social distancing measures.

We understand that at this time, our clients need our support more than ever.

We want to reassure you that we are committed to maintaining our high-quality customer service levels.

This notice should be read alongside Austraffic Procedure 15.13 – Transmission of High Risk Communicable Diseases Procedure which is also under ongoing review.

While to-date there have been no reported cases of COVID-19 within our company, we continue to review and follow the instructions and recommendations of health authorities. We are monitoring and managing staff who report unwell to work.

Staff who are unwell prior to coming to work have been instructed to contact their Supervisor or Manager immediately and not to attend any worksite either office or in field.  Staff presenting unwell during work hours are being requested to seek medical advice and adhere to any quarantine or self-isolation periods as directed by a medical professional and in line with DHHS guidelines.

Austraffic is keeping up to date with relevant Australian State and Federal Government and WHO updates and advice by referencing the information and guidelines relevant to each state office:

If you have any questions, please dont hesitate to contact us.

We hope you all stay safe and well during this difficult time.

Victoria Restrictions – Updated 19 Nov 2020

The Austraffic Victoria office remains closed other than for activities which cannot be undertaken remotely. Staff are working from home to ensure we able to assist you at all times within normal business hours.

Now that the regional and metropolitan borders are open, and we no longer have a permitted works environment, there are no limits on the projects that we can undertake.  

We have a COVID Safe Plan in place and continue to risk assess every project and site we attend.  Our procedures have again been reviewed to reflect the latest DHHS and government requirements to ensure we are operating in the safest way possible. Our JSEA/SWMS & training documentation has been updated to ensure we can respond in a timely manner to project data collection needs.

The VicRoads data collection calendar has Friday, 18 December 2020 listed as the last collection date. We are committed to supporting your projects to completion within this timeframe.  We will have staff available should you require any surveys over the Christmas and January holiday period.

We look forward to continuing our work with you as Victoria returns to its new ‘living with COVID’ activity.